Effective Date: August 11, 2025
Last Updated: August 11, 2025
The Friendly Bark (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website www.yourfriendlybark.com (the “Site”), use our services, or interact with us online.
By using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide you with the best possible experience. This may include:
a. Information You Provide Directly
- Name, email address, phone number, billing/shipping address
- Payment details (processed securely through our payment processor; we do not store full credit card numbers)
- Account registration information
- Event bookings and membership details
- Communications you send us (e.g., contact form, emails)
b. Information Collected Automatically
- IP address, browser type, operating system
- Pages visited, time spent on the Site, and referring/exit pages
- Cookies and similar tracking technologies (see Section 5)
c. Information from Third Parties
- If you sign in through a third-party platform or service, we may receive limited information in accordance with their privacy settings.
2. How We Use Your Information
We may use your information to:
- Process memberships, bookings, and payments
- Provide customer support and respond to inquiries
- Send important service updates and event notifications
- Personalize your experience on our Site
- Improve our website, services, and marketing
- Comply with legal obligations
3. How We Share Your Information
We respect your privacy and will never sell your personal information. We may share it only in the following cases:
- With Service Providers (e.g., payment processors, email service providers) who help operate our business
- For Legal Reasons if required by law, court order, or to protect our rights and property
- In Business Transfers if we merge, sell, or transfer parts of our business, your information may be included in that process
4. Data Security
We use industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our Site uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, but some parts of the Site may not function properly without them.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your personal data
- Opt-out of marketing communications
- Restrict or object to certain data processing
To exercise these rights, contact us at: fun@thefriendlybark.com
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect information from them. If we discover we have unintentionally collected such data, we will delete it promptly.
8. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
11. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
12. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can request to have their personal information edited or deleted at any time. Website administrators can also see and edit that information.
13. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
The Friendly Bark
Email: fun@friendlybark.com
Website: www.yourfriendlybark.com